From the Manufacturer Pacific Balsa
We are industry leading Manufacturers and Wholesalers of Balsa Wood products, operating in Australia and Globally since 1999. Our manufacturing facility is located in Melbourne, Australia. We also have an additional warehouse in Durban, South Africa. Access to these two key locations allows us to ship orders quickly and efficiently all over the world.
Our raw materials are sourced from the best sustainable plantation grown and eco friendly producers. We make use of advanced automated machinery and techniques to enable us to create excellent quality products at the best prices. All our wood is computer density graded before production commences.
Fast Shipping & Professional Packing
We offer a broad range of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse personnel is highly-skilled and will package your items in accordance with our exact and exact specifications. Prior to shipping, your goods will be carefully inspected and secured. We deliver to thousands of customers daily across various countries. This is an indication of our determination to become the largest online retailer worldwide. We have distribution centers as well as warehouses located in Europe and in the USA.
It is important to note that orders with multiple items are given a processing time according to the item.
Before shipping, we will examine the items ordered thoroughly before sending the items. The majority of orders today are shipped in 48 hours. Delivery is expected to take between three and seven days.
Returns
The stock is dynamic and we cannot fully manage it because many parties are involved, including our warehouse and factory. Therefore, the actual inventory could fluctuate at any moment. Please be aware that it's possible for your order to run out of stock even after you have made the order.
Our policy is valid for a period of 30 days. If it's been more 30 days since the date you bought the item We're sorry to say that we can't offer you a complete refund or exchange.
The item must not be used, and it must be in its original condition. It must also still be in its original packaging.
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