From the Manufacturer Pacific Balsa
We are industry leading Manufacturers and Wholesalers of Balsa Wood products, operating in Australia and Globally since 1999. Our manufacturing facility is located in Melbourne, Australia. We also have an additional warehouse in Durban, South Africa. Access to these two key locations allows us to ship orders quickly and efficiently all over the world.
Our raw materials are sourced from the best sustainable plantation grown and eco friendly producers. We make use of advanced automated machinery and techniques to enable us to create excellent quality products at the best prices. All our wood is computer density graded before production commences.
Fast Delivery and Professional Packaging
We can offer a variety of shipping options thanks to our long-term partnership with UPS FedEx DHL. Our warehouse personnel will pack each item according to our strict requirements. Before they are shipped your items will be thoroughly inspected and secured. We deliver to hundreds of thousands of customers each day across various countries. This shows our commitment to be the largest online retailer on earth. We have distribution centers and warehouses across Europe as well as the USA.
Note: Orders with more than one item are assigned a processing period according to the item.
Prior to shipping, our team will perform an exhaustive inspection of the products you have ordered. The majority of orders are shipped within 48 hours. Delivery is expected to take between three and seven days.
Returns
The stock is constantly changing and is not completely managed by us because of the involvement of many parties including the factory and our warehouse. Stocks can be changed at any time. Be aware that your order could become unfulfilled when you have placed the order.
The policy is 30 days. Unfortunately, if 30 days have passed from the date you purchased the item, we cannot provide a refund or exchange.
Your item should be in the original packaging and not be used. The item must be returned in its original packaging.
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