From the Manufacturer Pacific Balsa
We are industry leading Manufacturers and Wholesalers of Balsa Wood products, operating in Australia and Globally since 1999. Our manufacturing facility is located in Melbourne, Australia. We also have an additional warehouse in Durban, South Africa. Access to these two key locations allows us to ship orders quickly and efficiently all over the world.
Our raw materials are sourced from the best sustainable plantation grown and eco friendly producers. We make use of advanced automated machinery and techniques to enable us to create excellent quality products at the best prices. All our wood is computer density graded before production commences.
Fast Delivery and Professional Packaging
Our long-standing relationship with UPS FedEx DHL and other carriers around the world gives us the ability to provide various shipping options. Our warehouse personnel will pack all goods to our exacting requirements. Your goods will go through an extensive inspection and will be securely secured prior to being shipped. Every day we ship thousands of packages to clients from all over the world. This is a sign of our determination to be the largest online retailer in the world. There are distribution centers and warehouses in Europe and the USA.
Orders that contain more than 1 item are assigned processing periods in accordance with the item.
Prior to shipment, all purchased items will be thoroughly inspected. The majority of orders are shipped within 48 hrs. Delivery is expected to take between 3 and 7 days.
Returns
The stock is dynamic and we do not completely manage it because multiple parties are involved, which includes our factory and warehouse. The actual stock can fluctuate at any time. It's possible that the stock may run out after your order has been processed.
Our policy lasts for 30 days. Unfortunately, if thirty days have passed from the date you purchased the item, we will not be able to offer you a return or exchange.
The item should not be used, and it must be in the original packaging. The item should be in the original packaging.
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